Our Systems
Our systems ensure a safe and seamless approach to debt recovery.
What sets us apart in the debt collection industry is our proprietary debtors management system that, since 1997, has evolved into what has become a competitive advantage. We constantly reinvest in training our people and improving our platforms so that we always stay ahead of the curve and provide added value to our customers.
Debtors management system
Our proprietary debtors management system is continually enhanced to maintain our competitive edge, and can be adapted to, and integrate with client systems and requirements.
Technology
Security is very important to us. We go to great lengths to make sure your data is secured. We drive reliability, accuracy and compliance of internal customer data with standards that protect you from data loss, damage, unauthorised access and unnecessary downtime.
Integrated collections & control
The system integrates collections and control, allowing secured second and third-party user actions, to ensure optimum collections on recoverable debtors.
Voice recording
Our telephone dialer system has voice recording facilities for enhanced productivity and security. The use of fibre optic lines ensures high-quality recordings.
SMS server
DPLS runs internal debtors collections campaigns using an SMS server and/or in conjunction with the client on bulk instructions.
Cloud Collect
Enables DPLS to collect from anywhere in Africa.